News for 'customer experience'

Morgan Stanley's 38% trim in value adds to Flipkart's woes

Morgan Stanley's 38% trim in value adds to Flipkart's woes

Rediff.com30 Nov 2016

The US-based firm has marked down the value of Flipkart for the sixth time, the latest at a time when it has been struggling to raise funds at a valuation higher than or equal to $15.2 billion.

Wipro to acquire Australia-based Ampion $117 mn

Wipro to acquire Australia-based Ampion $117 mn

Rediff.com1 Apr 2021

Information technology, consulting and business process services company, Wipro on Thursday announced that it has signed an agreement to acquire Ampion, an Australia-based provider of cyber security, DevOps and quality engineering services. "Ampion has a successful track record and enjoys immense credibility with leading enterprises in the region, a collaborative work culture, and significant local subject matter expertise. "We see Ampion as a complementary force that will help us expand our footprint and accelerate our journey in the Asia Pacific region," CEO APMEA, Wipro, N S Bala said. Wipro's new operating model emphasises strategic investments in focus geographies, proximity to customers, agility, scale and localisation, the Bengaluru-headquartered company said in a statement.

Nadella 'decodes future', calls to protect AI from bias

Nadella 'decodes future', calls to protect AI from bias

Rediff.com26 Feb 2020

The Hyderabad-born Nadella says it's not the AI engine, but the teams that build it as well as the algorithms to make it intelligent have to be diverse and inclusive, so that the solutions they build do not show up any sort of 'unconscious bias' that they may have.

UK firm inks pact with TCS to hasten 5G rollout

UK firm inks pact with TCS to hasten 5G rollout

Rediff.com18 Jan 2021

TCS has been Three UK's partner for 15 years, working with a variety of business units and has been instrumental in supporting the company's ambition of becoming the world's first telco to host all its applications entirely on the public cloud.

Hiring by e-commerce firms set to rise in 2022

Hiring by e-commerce firms set to rise in 2022

Rediff.com30 Dec 2021

From a location perspective, the last quarter saw Kolkata and Gurgaon as top regions for employment in these sectors and among roles, sales and office services stood out.

'Rishi you are going to be something one day'

'Rishi you are going to be something one day'

Rediff.com29 Oct 2022

'Rishi is brought up with Indian values -- Indian qualities like respect our parents, respect our uncles -- but he is more British.'

Kalyan Jewellers aims to strike gold abroad

Kalyan Jewellers aims to strike gold abroad

Rediff.com1 Jun 2017

Kalyan Jewellers is eyeing overseas expansion by catering to India-like markets and the diaspora

'For us, there is no hurry to grow fast'

'For us, there is no hurry to grow fast'

Rediff.com10 Dec 2021

'In the business of money, where you are regulated, the liability lies on the head of the acquirer.' 'It is not a good thing when you cannot spot the risks.'

'For digital lending, trust is important'

'For digital lending, trust is important'

Rediff.com19 Nov 2021

'The digital trust level has drastically gone up due to Covid, not only in tier-I and II cities, but also in tier-III, IV and V geographies,'

Pros and cons of Indian banks' cross-selling initiatives

Pros and cons of Indian banks' cross-selling initiatives

Rediff.com28 Dec 2020

In a bid to gain a bigger share of the customer's wallet, banks are ramping up their cross-selling initiatives.

Vodafone Idea Q3 loss widens to Rs 7,231 cr

Vodafone Idea Q3 loss widens to Rs 7,231 cr

Rediff.com21 Jan 2022

Debt-ridden telecom operator Vodafone Idea on Friday reported widening of its consolidated loss to Rs 7,230.9 crore for the third quarter ended December 2021. The company had posted a loss Rs 4,532.1 crore in the same period a year ago. Consolidated revenue from operations declined by 10.8 per cent to Rs 9,717.3 crore from Rs 10,894.1 crore in the year-ago period.

Shirisha Bandla becomes 3rd Indian-American woman to fly into space

Shirisha Bandla becomes 3rd Indian-American woman to fly into space

Rediff.com11 Jul 2021

Aeronautical engineer Sirisha Bandla on Sunday became the third Indian-American woman to fly into space when she joined British billionaire Richard Branson on Virgin Galactic's first fully-crewed successful suborbital test flight from the United States state of New Mexico.

Banks should not feel threatened by fintech companies

Banks should not feel threatened by fintech companies

Rediff.com15 Nov 2021

'There will be partnerships between banks and fintech firms, but there will also be areas where they will be direct competitors.'

Industry lauds PM's vision of 'techade'

Industry lauds PM's vision of 'techade'

Rediff.com15 Aug 2022

Prime Minister Narendra Modi's call to make this decade a "techade" for India and the push for 5G, semiconductors and transformation through digital services is going to boost the technology sector in the country, industry players said on Monday. Modi, in his speech on the 76th Independence Day, touched upon all-round development of technology in the country, from 5G to push for electronic chips, laying of optical fibre cable (OFC) network across villages and enablement of digital entrepreneurship in villages through Common Services Centres, making the present decade as "techade" for India. Homegrown mobile devices maker Lava International's Chairman and Managing Director Hari Om Rai said electronics and technology sectors create about $4 trillion of revenue.

Post sale of Future group, Biyani will keep home retailing biz going

Post sale of Future group, Biyani will keep home retailing biz going

Rediff.com11 Sep 2020

Future's home retailing interests, including furniture and furnishings, are housed under Praxis Home Retail, which was created in FY18 when the group demerged the business from Future Retail.

Sachin Bansal steps down as CEO, Binny Bansal to head Flipkart

Sachin Bansal steps down as CEO, Binny Bansal to head Flipkart

Rediff.com11 Jan 2016

The management changes come amid talks that the company is preparing for an IPO in the United States.

Have You Read This Story About Hope?

Have You Read This Story About Hope?

Rediff.com13 Mar 2023

'The Elephant Whisperers is a hopeful story of respect and cooperation with nature in an era rife with conflict and threat to our beautiful planet.'

Parag Agrawal's 11-month tenure as Twitter CEO ends

Parag Agrawal's 11-month tenure as Twitter CEO ends

Rediff.com28 Oct 2022

When Parag Agrawal was appointed CEO of Twitter in November 2021, the IIT graduate joined a steadily growing club of executives from India rising to the top of global corporations, but the 38-year-old executive's brief tenure at the helm of the social media giant was challenging and chaotic.

Reliance Jio's purchase of 700 MHz likely to give it edge over rivals

Reliance Jio's purchase of 700 MHz likely to give it edge over rivals

Rediff.com10 Aug 2022

Reliance Jio's decision to acquire 700 MHz in combination with the possible use of an advanced standalone (SA) 5G network could give it an edge over its rivals, according to most analysts. The dissenters argue that the stiff price tag touching Rs 40,000 crore to grab 10 MHz of spectrum in 700 to provide coverage for its SA 5G network which offers ultra-low latency (unlike non-standalone or NSA), has a long way to go in India in terms of finding use cases that can be monetised. Globally, 700 MHz is a pivotal band which provides huge coverage, indoor penetration (especially useful in India where walls are thick) and is already considered by the European Union to be the 'pioneer band' for 5G, with 3.5 GHz and 26 GHz, both of which were auctioned in India recently.

What Kia hopes to achieve by adding India to name

What Kia hopes to achieve by adding India to name

Rediff.com28 Jun 2021

'It says, we are not just an overseas player -- we are Kia India and here for good'

New Creta gets 14K bookings in 2 weeks

New Creta gets 14K bookings in 2 weeks

Rediff.com17 Mar 2020

Offering buyers a car that meets their aspirations & lifestyle needs, the Creta became a style icon. The Creta, which was officially launched on Monday, is a global model, created with an investment of more than Rs 1,000 crore.

'Do Hospitals Charge More For Cashless Treatment?'

'Do Hospitals Charge More For Cashless Treatment?'

Rediff.com31 May 2022

Sanjib Jha, CEO, Coverfox Insurance Broking, answers your health insurance related queries.

At Rs 73,878 cr, Vodafone posts India's highest-ever loss

At Rs 73,878 cr, Vodafone posts India's highest-ever loss

Rediff.com1 Jul 2020

Vodafone Idea, the country's third largest telecom operator, on Wednesday reported a staggering Rs 73,878 crore of net loss in fiscal ended March 2020 -- the highest ever by any Indian firm -- after it provisioned for Supreme Court-mandated statutory dues. The firm, which has to pay Rs 51,400 crore dues after the apex court ordered the non-telecom revenues to be included in calculating statutory dues, said the liability has "cast significant doubt on the company's ability to continue as a going concern".

Luxury car sales rose a mere 4.9% in 2018, no uptick on horizon

Luxury car sales rose a mere 4.9% in 2018, no uptick on horizon

Rediff.com12 Jan 2019

If one leaves aside 2016, when sales declined 4.68 per cent, the pace of growth in 2018 is the slowest in a decade, according to IHS Markit, a sales forecast and market research firm.

When Modi called Ponmariappan

When Modi called Ponmariappan

Rediff.com28 Oct 2020

Ponmariappan, who has been running a free library at his hair-cutting salon in Tamil Nadu, was featured on Mann Ki Baat on October 25.

IT layoffs: Getting skilled is the makeover mantra

IT layoffs: Getting skilled is the makeover mantra

Rediff.com26 Jul 2017

Building front-end and stitching it with back-end is a task that IT firms are learning the hard way, finds Raghu Krishnan.

Yes Bank comes out of moratorium; lender says all services available now

Yes Bank comes out of moratorium; lender says all services available now

Rediff.com18 Mar 2020

Soon after the lifting of the 13-day moratorium at 6 pm, some customers took to social media complaining that they were not able to access certain services, including internet and mobile banking.

WhatsApp bets big on payments biz in India, plans big investments

WhatsApp bets big on payments biz in India, plans big investments

Rediff.com15 Apr 2022

A day after getting permission to raise its Unified Payments Interface (UPI) user base to 100 million, WhatsApp on Thursday said it has plans to make significant investments in 'payments on WhatsApp' across India, including India-first features and driving adoption. The company, however, did not share details of its plans. The Meta-owned messaging app got its first greenlight for its payments service from the National Payments Council of India (NPCI) in November 2020 with a cap of 20 million users. A year later, in November 2021, the limit was raised to 40 million users.

Now you can stay connected to your Merc with Me app

Now you can stay connected to your Merc with Me app

Rediff.com7 Oct 2019

Mercedes-Benz joins the connected cars revolution with the launch of their app -- 'Mercedes Me'.

How Maruti, Tata Motors & Skoda plan to woo Next Gen buyers

How Maruti, Tata Motors & Skoda plan to woo Next Gen buyers

Rediff.com14 Nov 2017

With swanky showrooms and VR-enabled sales platforms Maruti Suzuki, Tata Motors, and Skoda bet on shine and gloss,and place their faith in experiential branding.

Covid: 'Huge Spike in Health Claims'

Covid: 'Huge Spike in Health Claims'

Rediff.com30 Aug 2021

'Covid-related claims were almost 2.5 times the normal claims size.'

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